Returns Form
If you need to return an item, please complete the details below and email them to us at:
rggn@rothygroup.com
We’ll get back to you quickly with the next steps.
Your Details
Full Name:
Email Address:
Order Number:
Date of Purchase:
Item Details
Product Name:
Quantity:
Reason for Return (choose one):
Unwanted
Faulty
Incorrect item received
Damaged on arrival
Other (please specify):
Condition of Item
Unopened
Opened but unused
Used
Faulty / damaged
Additional Information
(Describe the issue or provide any details that will help us process your return.)
Photos (Optional but helpful)
If the item is faulty or damaged, please attach clear photos to your email.
What Happens Next
Once we receive your form, we’ll review it and reply with instructions on how to return your item.
Please do not send anything back until we confirm the return.
Returns Form
Customer Details
Item Information
Return Reason
Condition of Item
Additional Notes
Next Steps


