Returns Form
If you need to return an item, please complete the details below and email them to us at:
rggn@rothygroup.com
We’ll get back to you quickly with the next steps.

Your Details

  • Full Name:

  • Email Address:

  • Order Number:

  • Date of Purchase:

Item Details

  • Product Name:

  • Quantity:

  • Reason for Return (choose one):

    • Unwanted

    • Faulty

    • Incorrect item received

    • Damaged on arrival

    • Other (please specify):

Condition of Item

  • Unopened

  • Opened but unused

  • Used

  • Faulty / damaged

Additional Information
(Describe the issue or provide any details that will help us process your return.)

Photos (Optional but helpful)
If the item is faulty or damaged, please attach clear photos to your email.

What Happens Next
Once we receive your form, we’ll review it and reply with instructions on how to return your item.
Please do not send anything back until we confirm the return.

Returns Form

Customer Details

Item Information

Return Reason

Condition of Item

Additional Notes

Next Steps