Order Tracking
You can use this page to check the status of your order.
If you’ve already received a tracking number, you can enter it on your courier’s website.
If you don’t have a tracking number yet, we can update you manually.

Track Your Order

If you have a tracking number, choose your courier below:

Royal Mail
Track here: https://www.royalmail.com/track-your-item (royalmail.com in Bing)

Evri
Track here: https://www.evri.com/track-a-parcel (evri.com in Bing)

DPD
Track here: https://www.dpd.co.uk/service/

Yodel
Track here: https://www.yodel.co.uk/track

(If your courier isn’t listed, check your dispatch email — it will include the correct link.)

Don’t Have a Tracking Number Yet?

If your order hasn’t been dispatched or you’re unsure, we can check it for you.

Email us at:
rggn@rothygroup.com

Include:

• Your full name

• Order number

• Email used at checkout

We’ll reply with your current order status and tracking details (if available).

Common Order Statuses

Processing
We’ve received your order and it’s being prepared.

Dispatched
Your order has left our warehouse and is on its way.

In Transit
Your parcel is with the courier and moving through their network.

Out for Delivery
Your parcel is with the driver and should arrive today.

Delivered
Your order has been delivered to the address provided.

Need Help?

If anything looks unusual or you think there’s an issue with your delivery, just contact us at:
rggn@rothygroup.com

We’re here to help.

Order Tracking

Track Your Order

Courier Tracking Links

Manual Order Check

Order Status Guide

Delivery Support